New: Shop Bath & Body

Store Policy

New Items 

New items can be returned for a full refund, less shipping costs, within 14 days of the delivery confirmation date indicated on the USPS tracking link. Items must be unworn (no deodorant stains, perfume odors, body oil stains, etc) show no signs of damage, contain original retail tags, and must be in the original packaging. We reserve the right to refuse a return if your item does not pass an inspection. 

To begin a refund simply email us at RagandMuffinShop@gmail.com with "Return My Order" in the subject line. Please be sure to include your order number in the email. You will receive a reply email within 24 hours containing instructions to return your item. 

We have made every effort to display as accurately as possible the colors and images of our products that appear in our store. We cannot guarantee that your computer monitor's display of any color will be accurate. We will not provide a return for this reason.

 

Thrifted & Clearance Items:

All sales are final.

 

International Shipping

Rag & Muffin will do it's best to provide low cost international shipping rates. If in the event there is a shipping overage you will receive a refund for the difference as a fee reversal. This will be processed within 24 hours once your package has shipped. If in the event we did not calculate your shipping charges correctly, you will receive an invoice via email for the remaining balance. You will have one business day to remit the remaining balance. Your package will not be fulfilled until the remaining balance has been paid.

Your order may be subject to import tax, duties or customs which may be levied once your shipment reaches your country. Rag & Muffin is not responsible for charges imposed by your country. You will be responsible for paying any charges for customs clearance. Please contact your local customs office for information on these charges as we cannot predict what they may be. We are required by law to disclose the full amount of the package.

If you refuse or return a package due to failure to pay the customs charge and request a refund, you will be charged a restocking fee. The restocking fee will range between 25%-45%. Please note the item must be returned in its original condition and all shipping fees are non-refundable.

All prices are listed in US dollars. The rate of exchange you pay is determined by the bank which issues your credit card, but it will coincide with the current rate of exchange. Please refer to this link for today's rate of exchange

Free shipping promotions or free shipping coupons do not apply to international orders unless otherwise noted. We will ship your package via USPS Priority International or UPS Standard Mail.